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Olark + WordPress Better Together

We rebuilt the Olark For WordPress plugin to support some of the new fun stuff that the Olark guys have been working on.

The old Olark Plugin hadn’t been updated in almost two years. We just had to jump in a show off all the sweet new features Olark has been working on. The real feature improvement is the new integration with Olark’s JS Api. This lets an Olark Operator know if a user is logged into WordPress and their relevant information. This should work in BuddyPress as well so it could be a huge step forward in your ability to support your clients or product with Olark on a WordPress installation.

A quick blurb on Olark

Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. In fact, we’re the only live help tool around that was built from the ground up to work with a host of standard instant messengers. But did we skimp on the power? No!

Features

  • In Plugin Olark Signup (v2.4.1)
  • One Click Chat Tab
  • WordPress user Information in Chat (Olark API)
  • Call Out Widget
  • Async Loader
  • **Planned Color/Customizing of the Chat Tab.

If you need support Write a comment below.

Get the latest code from WordPress Plugin Repo HERE

9 thoughts on “Olark + WordPress Better Together”

  1. hi,
    am trying to use this plugin in my site, but am getting this error each time i click the “click to chat” tab:
    Uncaught ReferenceError: habla_window is not defined
    am using wordpress 3.4.1
    i will apreciate the help

  2. Hi, I don’t if you get this much, but the user email doesn’t always show on the chat! with or without the plugin :(

    I have a members only site, and it is crucial to know who I am speaking with, I fownd the following script but I have no idea where to put it!

    olark(‘api.chat.updateVisitorNickname’, {
    snippet: “”
    });

    I know the script will work just fine, but the tricky part would be where to put it as I also need to have some code to look-up the user email and put it in $email_address.

    Any clue about this?

  3. @monthernatsheh:disqus It’s been a long time since I have worked on this plugin. But It should handle the email vistor nickname already. This requires that the user has signed in. Is the user logged into wordpress when you are expecting their email to show?

  4. We are using Live2Support with our wordpress website. It works perfectly. dashboard of Live2Support shows, Email ID, visitor’s name, Geo location and many more details.

  5. I’m getting the following error…

    Fatal error: Cannot redeclare plugin_get_version() (previously declared in /home/mpjloans/public_html/wp-content/plugins/locallead/locallead.php:67) in/home/mpjloans/public_html/wp-content/plugins/olark-for-wp/olark-for-wp.php on line 71

  6. l have created a webapp using worpress and want to be able to communicate with users through live chat. is this something l can do with olark?

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